Tag: Product Development

Platform Engineer

Location: Remote or San Diego, CA

We are currently seeking a talented Platform Engineer to join our busy Technical Operations Team. You will be part of a young and exciting company that is recognized as a market leader in the SaaS space within our Industry. You will need strong hands-on Terraform, AWS, and Kubernetes experience to join our team designing, building, maintaining, and supporting the application platform that our workloads run on. The successful candidate will need to learn and adapt quickly, be persistent and demonstrate “out of the box” thinking. This is a full-time position with possibility for on-call responsibilities for evening coverage.

Responsibilities 
  • Design, build, maintain, and support the cloud infrastructure and supporting services for Blooma’s SaaS platform.
  • Design infrastructure as code using Terraform to manage thousands of resources across hundreds of workspaces.
  • Architect infrastructure and supporting systems in AWS and Kubernetes.
  • Implement and utilize AWS observability, security, compliance, and operations solutions to support Blooma’s SaaS platform.
  • Utilize and enhance our observability and alerting solutions.
  • Build and support CICD pipelines for Java, Angular, Terraform, Helm, etc.
  • Perform operations tasks such as monitoring application performance and troubleshooting issues with production applications.
  • Take part in incident response, problem management, and security reviews.
  • Write code, primarily in Python, to support automation, observability, and data gathering tasks.
  • Proactively research opportunities for enhancing the reliability and security of our platform.
  • Reviewing code written by other engineers to ensure it meets standards for quality, security, and performance.
  • Collaborating with members of the engineering team to design new features or improve existing ones.
Required Experience
  • Proven experience using Terraform to scale effectively in a complex environment.
  • Proven experience designing, building, maintaining, and supporting the infrastructure and supporting services for a SaaS platform.
  • Experience architecting AWS and Kubernetes solutions.
  • Experience implementing and utilizing AWS solutions to support operations, security, and compliance efforts.
  • Experience building and supporting CICD pipelines.
  • Experience using Python for scripting or automating processes.
  • Experience interacting with and troubleshooting APIs using a tool like Postman.
  • Experience supporting Java and Angular development.
  • Experience with project and service management tools (Jira Software, Jira Service Management, Confluence).
  • Experience working with development or in a similar DevOps role.
  • Excellent communication and teamwork skills.
  • Great attention to detail.
  • Great “can-do” attitude and ability to join a “one for all , all for one” team that loves what they do.
  • Must have a US work Visa.

Contact: For consideration, please send your resume to Jason Huling. Email: jasonhuling@blooma.ai

    Resume

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    CRE Data Analyst

    Location: East Coast

    The CRE Data Analyst is responsible for verifying the quality of data in the Blooma platform to benefit our customers. This includes market data automatically collected from multiple external sources, as well as data parsed from user provided documents, using AI models. 

    This is an entry level position for candidates with some knowledge or experience in commercial real estate (ideally with underwriting or analysis background) and a passion for technology, and offers a great opportunity for a career in a fast-growing startup with many opportunities for growth.  

    Success in the role will require a self-starter and fast learner, with a passion for solving problems and using data to drive meaningful customer engagements. 

    Responsibilities 
    • Validation of AI extraction data 
    • Validation of market data 
    • End-to-end quality assurance (testing) of the platform 
    • Assistance in testing of new release deployments 
    • Assistance in labeling data for AI model training 
    • Assistance in creating user guides and videos 
    Required Experience
    • Bachelor’s degree or the equivalent (Bachelor’s candidate to be considered)
    • Some knowledge or experience in at least one of the following: commercial real estate (preferable), banking, financial services, underwriting, credit analysis, asset mgmt.
    • Self-starter with a solutions-oriented attitude
    • Excellent communicator
    • Adaptable and flexible

    Contact: For consideration, please send your resume to nickrice@blooma.ai 

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      Principal Product Manager (SaaS)

      Location: San Diego, CA (Hybrid)

      Blooma is the leading AI-powered digital underwriting platform for commercial real estate lending. We are looking for a Principal Product Manager to direct product development and ensure high return on investment. You’ll translate ideas into user stories and execute the product roadmap.

      This is a high-profile role working in a fast-paced environment and demands a dynamic individual with great communications skills, acumen and the ability to assimilate lots of information quickly. We are looking for a strong candidate with proven experience in SaaS B2B products, along with specific subject matter expertise in commercial real estate, banking, prop tech, or other fintech.

      Responsibilities 
      • Document requirements and write user epics and stories
      • Maintain and groom backlog
      • Help define product strategy and competitive positioning
      • Work with management and key stakeholders to understand objectives & key problems, and transform them into product roadmaps, business and functional requirements, as well as technical specifications
      • Have a high degree of creativity and innovation with a proven track record in working on complex projects
      • Drive product and feature development through the agile scrum process
      • Understand and practice product management best practices by evaluating each new product feature for usability, simplicity, maintainability, and ROI
      • Create streamlined user experiences that promote product adoption and stickiness
      • Serve as scrum product owner in a development scrum team
      • Identify workflow bottlenecks and streamline processes
      • Drive the implementation of new features, as well as resolve operational issues
      • Monitor and incorporate industry and technology innovations into the product roadmap
      Required Experience
      • 5+ years of software (SaaS/B2B) Product Management experience is a MUST
      • Background in at least one of the following a strong advantage: banking, financial services, credit analysis, asset management, commercial real estate
      • Demonstrated success defining and launching excellent SaaS products
      • Experience with agile, requirements, and scrum tools (JIRA)
      • Business analysis experience, including requirements gathering, use cases, user stories, and producing clear and concise documentation
      • Bachelor’s degree or the equivalent
      • History of leveraging product adoption data and/or customer insights to drive strong product adoption
      Required Skills
      • Strong attention to detail and an unwavering commitment to quality
      • Communicates openly and effectively in a manner consistent with the audience
      • Excellent customer service skills – the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious
      • Demonstrates an adaptive style that is flexible and effective in gaining cooperation of both technical and non-technical people
      • Self-managed, proactive and entrepreneurial with the ability to thrive in a demanding, fast-paced environment
      • Strong understanding of agile methodologies, values, and procedures
      • Ability to run dynamic meeting, keeping schedule and agenda on point
      • Adaptable and flexible
      • Self-starter with a solutions-oriented attitude
      • Excellent communicator

        Resume

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        Product Support Engineer

        Location: San Diego, CA or Austin, TX

        Blooma is an extremely fast-growing and well-funded SaaS company that develops AI driven solutions for Commercial Real Estate (CRE) lending

        We are currently seeking a talented Product Support Engineer to join our busy Technical Operations Team. You will be part of a young and exciting company that is recognized as a market leader in the SaaS space with our Industry. You will work closely with Product support, Development and QA teams to diagnose, troubleshoot and resolve complex issues, as well as write scripts to interface with our internal micro services in order to import client data during onboarding. The successful candidate will need to learn and adapt quickly, be persistent and demonstrate “out of the box” thinking. This is a full-time position with possibility for on-call responsibilities for evening coverage.

        Responsibilities 
        • Provide technical support covering all issues related to the Blooma software and API integrations
        • Write scripts to connect to existing micro services in order to insert, update, or delete client data during client onboarding
        • Learn everything about our software and use that knowledge to troubleshoot technical issues
        • Troubleshoot critical production issues affecting end-users, including system unavailability, data integrity issues, and software bugs identification
        • Handle inquiries regarding all technical issues, information requests on application capabilities, business rules, and configuration
        • Provide coordinated support for getting new releases and configuration changes into production
        • Gather information for analysis, carry out the necessary research, setup test environments, replicate issues locally and propose resolutions or workarounds
        • Document new processes and keep existing documentation and tools up to date as the environment changes
        • Interface with engineering, product management and professional services when necessary
        Required Experience
        • A self-motivated, self-described “techie”, eager to learn new software
        • Exposure to Object oriented programming, basic web programming concepts
        • Knowledge of Java to be able to review and troubleshoot code
        • Computer or Software administration / development
        • Experience with databases, NoSQL (Mongo) and SQL with ability to write queries
        • Understanding of HTML, XML, JSON
        • Experience in AWS (DevOps)
        • Ability to diagnose and use industry standard tools and techniques to assure the application performs to client expectations
        • Experience working with CRM Software
        • The confidence, communication and interpersonal skills to troubleshoot urgent or critical issues
        • Experience in a Software Support role
        • Experience working in small team/start up environment
        • Experience working with development or in a DevOps role
        • The desire to learn new soft and technical skills and to coach, mentor and train peers throughout the organization
        Education

        Bachelor’s/ Master’s Degree in Computer Science, Engineering, Software Engineering or relevant field.

        For consideration, please send your resume and salary requirements to talalmog@blooma.ai.

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          Senior Product Manager

          Location: San Diego, CA

          Blooma is the leading AI-powered digital underwriting SaaS platform for commercial real estate. We are looking for a Senior Product Manager to direct product development and ensure a high return on investment (ROI.) You’ll translate ideas into strategy and features and follow product development from start to finish. To succeed in this role, you should be a perceptive and creative leader and a reliable problem-solver. If you’re also confident and have a knack for knowing what ideas will and won’t work, we’d like to meet you.

          This is a high-profile role working in a fast-paced environment and demands a dynamic individual with great communications skills, acumen and the ability to assimilate lots of information quickly. We are looking for a candidate with experience in both SaaS B2B implementations, as well as specific subject matter expertise in either commercial lending, commercial real estate, or other Fintech, with strong communication skills, a history of helping customers achieve value by driving product adoption, and a passion for technology.

          Responsibilities 
          • Help define product strategy and competitive positioning
          • Work with management and key stakeholders to understand objectives & key problems, and transform them into product roadmaps, business and functional requirements, as well as technical specifications
          • Have a high degree of creativity and innovation with a proven track record in working on complex and ambiguous projects
          • Take ownership of driving product and feature development through each stage of the SDLC
          • Understand and practice product management best practices of always thinking of evaluating each new product feature for usability, simplicity, maintainability, and ROI
          • Create streamlined user experiences that promotes product adoption and stickiness.
          • Serve as Scrum product owner in a development scrum team
          • Identify workflow bottlenecks and streamline processes
          • Drive the implementation of new features, as well as resolve operational issues
          • Monitor and incorporate industry and other technology innovations into the product roadmap
          Required Skills
          • Strong attention to detail and an unwavering commitment to quality
          • Communicates openly and effectively in a manner consistent with the audience
          • Excellent customer service skills – the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious
          • Demonstrates an adaptive style that is flexible and effective in gaining cooperation of both technical and non-technical people
          • Self-managed, proactive and entrepreneurial with the ability to thrive in a demanding, fast-paced environment
          • Technical knowledge of software and SDLC
          • Understanding of agile software development methodologies, values, and procedures, a big plus
          • Ability to run dynamic meeting, keeping schedule and agenda on point
          Required Experience
          • 7+ years of Product Management experience in the Fintech (SaaS/B2B)
          • Background in at least one of the following a strong advantage: banking, financial services, credit analysis, asset management, commercial real estate
          • Demonstrated success defining and launching excellent products
          • Experience with agile, requirements, and scrum tools (JIRA)
          • Business analysis experience, including requirements gathering, use cases, user stories, and producing clear and concise documentation
          • Bachelor’s degree or the equivalent 
          • Self-starter with a solutions-oriented attitude
          • Excellent communicator 
          • History of leveraging product adoption data and/or customer insights to drive Strong product adoption
          • Adaptable and flexible

            Resume

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            Java Backend Developer

            Location: Austin, TX or Remote*

            Blooma is the leading analytics and AI platform for commercial real estate lenders, brokers and investors.  Blooma’s technology automates the analysis, underwriting, and risk management for commercial real estate portfolios, and delivers critical intelligence and insights to all commercial real estate stakeholders. Blooma allows underwriters and originators to spend less time reading documents and spreading financials, and more time making strategic decisions and closing the CRE transactions that make an impact in our neighborhoods and on our world.

            Blooma is looking for a Java Backend Developer to join our growing Research & Development team. You’ll be part of our highly experienced, agile team that’s responsible for the full software development lifecycle of Blooma Products. You should have proven experience of at least 7 years of Java back-end coding. Experience in FinTech is highly preferred.

            Responsibilities 
            • Work with off and on shore development teams and product managers
            • Develop new features and perform needed maintenance on backend micro-services and persistent layer
            • Write and consume APIs effectively
            • Test software to ensure responsiveness and efficiency
            • Troubleshoot, debug and upgrade
            Required Experience
            • Proven experience in back-end Java development (at least 7 years)
            • Proven experience developing scalable SAAS solutions
            • Excellent communication and teamwork skills
            • Great attention to detail
            • Great “can-do” attitude and ability to join a “one for all, all for one” team that loves what they do.
            • Must have a US work Visa

            *Preference for developers in the Austin, TX area, but accepting all applicants. Less than 10% travel.

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              How to Build a Disruptive Product for a Conservative and Highly Regulated Industry

              Tal Almog, Chief Operating Officer

              Seven tips for success.

              I’ve been designing, building, and commercializing enterprise software products in several industries for the past 20 years. When Blooma was founded, I faced the new challenge of building a disruptive commercial lending platform for one of the most conservative and regulated industries – banks and financial institutions. Looking back at the last 18 months, it was an exciting and enlightening journey. We are getting great feedback on our product, particularly on our ability to utilize artificial intelligence to automate data collection, calculations, and valuation models, while enabling lending professionals to use their experience and talent in the art of their work.

              I have learned a lot along the way so wanted to share my 7 best practices for anyone planning to build and launch advanced technologies to conservative industries that may just be catching up on disruptive innovation.

              1. Build the product with customers for customers. We developed our product together with to-be-users, by partnering with future customers and hiring professionals from their specific industry. This is especially critical when the product team lacks experience in the industry that they are building for. The combination of views from both inside the targeted industry (for better product fit) and outside of that industry (for the “art of the possible”) typically leads to better innovations.

              2. Combine user-centered and vision-centered innovation principles. Start building your product by applying user-centered innovation methods. Strive to understand the needs of users through deep analysis of their behaviors and how they interact with existing products. Later, vision-centered innovation methods should be added. This is required in order to focus both on doing the same things better, and also on doing things differently. During our development process, I pushed the team to bring up ideas and concepts that customers did not specifically ask for or did not think were technically possible, and some of those ended up being key parts of our solution.

              I have learned a lot along the way so wanted to share my 7 best practices for anyone planning to build and launch advanced technologies to conservative industries that may just be catching up on disruptive innovation.”

              3. Build flexible workflows using multi-services architecture. Each customer has their own way of doing things and requires the technology to adapt to their own workflows. This is simple when you build a custom solution, but much harder with a SaaS platform that is used by many different customers, where typically “one size fits all.” Early on, we decided to build a flexible architecture, allowing users to configure their own scoring algorithms, workflows, and how they would like to consume the asset and borrower analysis (in our intuitive UI, a summary report, or even directly feeding their own Excel spreadsheet models).

              4. Build your human/machine interaction to be mutually beneficial. No matter the level of sophistication of the artificial intelligence and automation that you develop, it must be clear that the human users are always in control. AI can enable customers to make scientifically informed decisions, but it should not make decisions for them. Our product provides ways for users to validate AI-driven information gathering and to easily correct it where needed. For example, we use machine learning models to select the best sales and rent comparables for an accurate valuation, but users can still include or exclude comparables based on their specific experience and knowledge of the area. Not only do users end up getting better data that exactly fits their needs, but these interactions help train our AI models and make them even better.

              5. Pay attention to the unique needs of the sector you’re serving. If you’re working with AI, the type of models that you develop must fit the needs of the specific industry that you’re building for. In more conservative and highly regulated industries there will always be a need to know exactly how the machine came to the results that it did. You should avoid deep learning models which typically don’t provide reasons or explanations. Think of the machine learning-based movie recommendations in Netflix. Based on a list of movies that you’ve watched, they tell you that you’ll probably like a certain recommended movie. If Netflix recommended a movie for you without explaining why, you might be less likely to pay attention. And in a heavily regulated industry, a conclusion like that without an explanation would not be acceptable at all.

              6. Keep it simple and avoid developing complex technology where it’s not needed. Technologists many times are so focused on the art of the possible that they build features that will never be used just because they’re cutting edge or the latest trend. I say, where advanced technology doesn’t make sense, don’t use it! For example, you can spend months building complicated screens and models that are expensive to build and hard to maintain, when what users really want is a simple download to an Excel spreadsheet. When I review each proposed new feature, I always consider usability, simplicity, and maintainability in equal measures.

              7. Build the “leap” disruptive innovation in parallel. Sometimes customers (or industries) are just not ready for truly disruptive innovation. So, while adhering to the previous recommendations, I always maintain a product innovation track where we research and develop truly disruptive innovation that might not be accepted today but could be eased into in the future. For example, today users would probably not accept making loan decisions based on an AI model, but we can build this model in the background while still allowing users to analyze risk the way they are used to. Then sometime in the future when we can show them how accurate the AI model would have been in predicting a loan default, they might be ready to adopt it.

              Hopefully you’ll find something helpful in these 7 tips. Introducing something new to a sector that has been satisfied with doing things the old way for a long time can be daunting. But it can also be fun, especially when you know that you’re truly making a difference.

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